Auto Refinance Questions | Refinance FAQ - OpenRoad Lending (2024)

Do you have questions about the OpenRoad Lending refinance process? You’ll find many of the answers you’re looking for in our helpful FAQ’s. Refinancing your existing auto loan is a way to help you lower your monthly payment. If you like your vehicle, but not the payment, refinancing is right for you.

Before You Apply

What are the basic requirements for refinancing my current loan with OpenRoad Lending?

Basic requirements to qualify for our refinancing program include the following:

  • You must have a minimum gross monthly income of at least $1,500
    • Income from Uber or similar Taxi services does not qualify
  • Payoff amount of your current auto loan must be between $7,500 and $100,000
  • OpenRoad will finance a vehicle up to eight model years old or newer
  • The vehicle must have 140,000 miles or less

We do not offer refinancing for:

  • Commercial vehicles, motorcycles or recreational vehicles
  • Oldsmobile, Daewoo, Smart Cars or Isuzu vehicles
  • Trucks or vehicles larger than 3/4 ton
  • Vehicles that are no longer being manufactured
  • Applicants who are self-employed

What hours can I speak to an OpenRoad Lending Loan Care Agent?

OpenRoad Lending Loan Care Agents are available to assist you anytime Monday through Friday from 8am CST to 7pm CST at 888-536-3024. Live Chat is also available during these times.

Is there an application fee?

With OpenRoad Lending there’s no obligation to apply, no hidden costs and no application fees. You have the flexibility to apply with us and, upon approval, receive a free, no-obligation quote so you can choose the auto loan that is right for you.

Are there any state or municipality fees that I will be charged?

Each state imposes a title transfer fee that ranges from $0 to $100 depending on the state in which you reside. This fee is charged by your state, not OpenRoad Lending. We will pay this fee on your behalf to the state and add it to your final loan amount.

How soon after applying will I know my refinance application is approved?

In most cases, you will receive a loan decision within minutes of submitting your online auto loan application. Once approved, you’ll then be able to instantly review your loan offer while still online.

After you are Approved

What happens after I am approved?

You will be able todownload your refinance loan package. Your loan package will include specific instructions to complete the refinancing process. Requirements will vary by customer, but generally you will need to sign a Loan and Security agreement, give us information about the current loan you are refinancing and provide proof of your current income.

How long will it take for me to receive my refinance package?

Soon after you are approved, you will have the ability to download yourRefinance Loan Packageimmediately upon signing into our website and answering a few security questions. We know the excitement over being able to save money and we want you to be able to start the process right away.

What if I make a mistake completing my pre-printed documents or some of the docs are not correct?

Do not cross-out the mistake or use correction fluid as this will invalidate the contract. Please call us at 888-536-3024 during business hours to speak to a Refinance Loan Care Agent.

Where do I send my completed documents?

Your completed refinance loan package should befaxed to 866-228-8446. If you reside in a title holding state, please overnight the original title to:

OpenRoad Lending

5555 Beach Street – Suite 4100

Fort Worth, Texas 76137

How long after you get all of my paperwork back will it take you to pay off my vehicle?

If all your documents are complete and accurate, it should only take 7-10 business days to complete your loan and issue the funds to your previous lender. If documents are incomplete or inaccurate, we will contact you and additional time will be needed to process your loan. After we receive and process your completed documents, we’ll send you a Welcome Letter indicating that the refinance process is complete. Do not delay because your approval is only good for 30 days and each day you wait, your payoff on your existing loan increases.

What if my payoff happens faster than you expected, do I get a refund on my new loan amount since my payoff will be less?

Your current lender will refund any overpayment directly to you once they receive the payoff funds from OpenRoad Lending. Each lender is different on the amount of time it takes to issue these refunds. Once we have all of the required documentation from you, OpenRoad will attempt to get the payoff sent to you previous lender within 10 business days.

When will my first payment be due to OpenRoad Lending?

The due date of your monthly payment will be specified in your Welcome Letter. Your first payment will be due 30 after OpenRoad Lending finalizes your loan.

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  • Auto Refinance Questions | Refinance FAQ - OpenRoad Lending (1) Any information you provide will be safe, secure, and confidential.
  • Auto Refinance Questions | Refinance FAQ - OpenRoad Lending (2) We are verified & secured by GoDaddy.com
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Since 2009, OpenRoad Lending has helped hundreds of thousands of customers from all over the country save money by refinancing their current auto loan.

Auto Refinance Questions | Refinance FAQ - OpenRoad Lending (2024)

FAQs

Should I refinance my car through OpenRoad? ›

OpenRoad Lending only offers auto refinance loans for people meeting a relatively strict set of conditions, although it is forgiving of poor credit. Refinance loans may be extra-expensive for applicants with poor credit, but on the flip side, the lender offers lower-than-average rates to applicants with good credit.

What disqualifies you from refinancing a car? ›

A lender may not approve you for a refinance unless you meet a certain loan-to-value ratio (LTV). The LTV is the loan amount divided by the appraised value of your car. Check if you'll meet this requirement by finding the value of your car using online resources.

What is the disadvantage of refinancing a car loan? ›

You may pay more in interest. You may have to pay fees. You could increase your odds of going upside-down.

Why do I owe more on my car after refinancing? ›

You could pay more in interest

If you refinance to a longer loan term to reduce your payment, you may actually pay more overall because of the additional months of interest you pay. Even a reduced rate may not offset the cost of continuing to pay interest for an extra year or two.

Does refinancing your car payment hurt your credit? ›

Consequently, refinancing a car loan — which involves applying for a new loan — could temporarily ding your credit score. It lowers your accounts' average age: Refinancing also lowers your average age of accounts, leading to a possible decrease in your credit score.

What is not a good reason to refinance? ›

Key Takeaways. Don't refinance if you have a long break-even period—the number of months to reach the point when you start saving. Refinancing to lower your monthly payment is great unless you're spending more money in the long-run.

What is the harm in refinancing? ›

Refinancing can save you money if you get a lower interest rate, but you could also end up paying more if you refinance simply to extend the loan term. Refinancing can help you consolidate debt or tap your home equity for extra cash for renovations, but it can also lead to more debt.

What do you lose when you refinance? ›

The bottom line

You don't have to lose any equity when you refinance, but there's a chance that it could happen. For example, if you take cash out of your home when you refinance your mortgage or use your equity to pay closing costs, your total home equity will decline by the amount of money you borrow.

What is a good interest rate for a car? ›

Car Loan APRs by Credit Score

Excellent (750 - 850): 2.96 percent for new, 3.68 percent for used. Good (700 - 749): 4.03 percent for new, 5.53 percent for used. Fair (650 - 699): 6.75 percent for new, 10.33 percent for used.

Why is it so hard to refinance my car? ›

Cars depreciate quickly, so you'll likely only be able to refinance within the first few years of owning your car. Some lenders won't refinance cars that are over a certain age or mileage. For example, some banks won't refinance cars that are older than seven years or have more than 90,000 to 125,000 miles on them.

Does refinancing a car affect your insurance? ›

Your lender may have strict requirements about the type of car insurance you must carry with your loan. If your new lender has different rules than your previous one, refinancing may increase or decrease what you pay for car insurance. Most lenders require comprehensive insurance coverage for any vehicle they finance.

Is it a good idea to refinance my car right now? ›

While interest rates aren't at historic lows anymore, other market factors like car values could make this a good time to refinance your car. However, whether it's a good time to refinance heavily depends on your credit situation. If you can get a lower interest rate, it's a great time to refinance.

Does open road lending help with bad credit? ›

OpenRoad Lending says it works with applicants of all credit types. Those with lower credit scores can expect rates at the high end of OpenRoad Lending's interest rate range.

Does OpenRoad do a hard pull? ›

If you apply, OpenRoad Lending may run a hard inquiry to check your credit reports, which could affect your credit scores. You'll also need to decide if you're applying with a co-borrower.

Is it better to put money down when refinancing a car? ›

Most of the time lenders require down payments, but even if it is not a requirement, it might be a good idea. (Providing a down payment will decrease your monthly payments and reduce the possibility of your car loan becoming underwater.)

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